a)The online seminar can be viewed on all devices including tablets and smart phones. If you are using a desktop computer and an older browser, it is possible that you do not have Flash Player. Click here to download the latest flash player:
b) This could be due to a problem with your internet connection. This happens from time to time and to resolve this please close your browser completely and re-open and login again. If the problem is not resolved you may need to re-start your computer.
N.B. Common browser errors can be easily resolved by either refreshing your browser or if that does not work by clicking your Control key and F5 key (located at the top of your keyboard) simultaneously.
c) Please ensure that all P2P programs (eg Limewire, Napster etc.) are shut down.
d) Your account may have expired. If you have viewed it more than a month ago, and have not finished your viewing please contact us by emailing firstname.lastname@example.org