Technical or other questions

Where do I Log-In?

At the Home page, click on Webcast Login which is in the sub-menu of the Webcast link. Or you can access the page from the sub-menu of any page in the Webcast section of this site.

Why can't i view the webcast videos?

a) It is possible that you do not have Flash Player. Here is a link to a FREE download of the latest flash player: http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash

b) This could be due to a problem with your internet connection. This happens from time to time and to resolve this please close your browser completely and re-open and login again. If the problem is not resolved you may need to re-start your computer.

N.B. Common browser errors can be easily resolved by either refreshing your browser or if that does not work by clicking your Control key and F5 key (located at the top of your keyboard) simultaneously.

c) Please ensure that while you are viewing the webcast all P2P programs (eg Limewire, Napster etc.) are shut down.

d) Your webcast account may have expired. If you have viewed it more than seven days ago, and  have not finished your viewing please contact us by emailing webcast@theeasywaytostopsmoking.com

how long will i have access to my account?

As soon as you complete your purchase you will receive an email with your webcast instructions. Once you start viewing the account it will remain active for 15 days. The objective of the Allen Carr Webcast like the live seminar is to get smoke-free the day you view the program. You will smoke a final cigarette at the end of Part 5. In the vast majority of cases there is no need to watch the webcast again as smoking will no longer be a part of your life. You are free! For those clients who need a bit of additional reinforcement in the first two weeks, the account stays active to enable you to do this. But the key is to make smoking a thing of the past and move on with the rest of your life!