a) The online seminar can be viewed on all devices including desktop computers, tablets and smart phones. If your computer is very old it may not be compatible with the webcast
b) The problem could be with a slow internet connection. This happens from time to time and to resolve this please close your browser completely and re-open and login again. If the problem is not resolved you may need to re-start your computer.
N.B. Common browser errors can be easily resolved by either refreshing your browser or if that does not work by clicking your Control key and F5 key (located at the top of your keyboard) simultaneously.
c) Your account may have expired. If you have viewed it more than a month ago, and have not finished your viewing please contact us by emailing email@example.com